![]() No approval, no manager interaction, nothing. I would file an automated ticket from my phone and within a couple hours capacity would be added. If my architecture started having capacity issues I would get a page out hours before it was an issue based on trends. It's just odd that people would think blizzard would tank their game to save a few thousand dollars and a phone call. Doesn't even require approval from a leadership team.įor an established software company even cheaper and easier. Not only is it cheap it's seamless to add in most scenarios and takes very little time. However, the fix didn't work for all players and many continued to experience issues even after the game was brought back online.Regardless of business, capacity is cheap is my point. Blizzard was forced to shut the game down for unscheduled maintenance to solve these issues. The issues go all the way back to the game's launch in late September when players were dealing with issues getting their games started. Now, the Diablo subreddit is filled with posts from frustrated players waiting to get back into the game. Over Saturday and Sunday, Blizzard's customer support Twitter account for North America posted six times in regards to Diablo 2: Resurrected outages, emergency maintenance, and failed login attempts. We apologize for the inconvenience caused by today's outages.- Blizzard CS - The Americas October 11, 2021 We continue working to resolve the login issues in #D2R as soon as possible. Pacific Time this morning, players are unable to log in to Diablo 2: Resurrected, with Blizzard saying they are still working to resolve the login issues. Diablo 2: Resurrected is still dealing with online server issues.Īs of 8 a.m.
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